Returns and exchanges

We hope that you are happy with your purchase. However, if you change your mind about something we are happy to offer an exchange, refund or online voucher within 28 days from purchase.

How do I return?

• Enter your email address and order number in the fields above and click Start
• Follow the instructions and select the items you want to return
• You will get a confirmation email with the delivery options once the return request is approved.

Can I return a sale item?

• We are happy to offer you an exchange, refund or online voucher within 28 days from purchase.

What items are returnable?

You can return your items within 28 days of receipt of your shipment.

• The goods need to be in an unused condition with the tags attached.
• Masks and underwear are non-returnable.

Are there any charges for return? 

• Customers are responsible for return shipping costs. We recommend using An Post or DPD. DPD offers a flat rate of €6.50 for a tracked parcel, while An Post charges €4.95. Both options include a generous 5kg allowance for your return.

How soon will I get my refund?

• It can take up to 7 working days for us to receive your parcel, depending on which service you use.
• Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. 
• If you are approved, then your refund will be processed, and a credit will automatically be applied to the original method of payment, within 5 working days.

 I ordered by phone and don't have an order number. How can I return with a DPD or An Post pre-paid label?

• Please follow this link to purchase your DPD label: https://www.dpd.ie/Returns
• Please follow this link to purchase your An Post label: https://www.anpost.com/Post-Parcels/Click-and-Post/Returns

Return Address:

Wardrobe Plus

Unit 4, Broomhall Business Park,

Rathnew,

Co. Wicklow.

Eircode A67 YH64,

Please contact us in the warehouse if you require further information regarding online orders: 0404 31196, returns@wardrobeplus.ie. Our working hours are 8.30am to 4.30pm.

This does not affect your statutory rights.